Editor’s notice: Macworld has examined the macOS Ventura 13.3.1 replace launched on Friday, and it seems that the replace fixes this downside. This text has been up to date to mirror these outcomes.
In case you’re a macOS Ventura person and also you’ve arrange your person account with the House listing saved to an exterior storage machine, it is best to wait earlier than updating to model 13.3. Plenty of customers who arrange their Macs this fashion have discovered that they can’t entry their accounts after putting in the replace. [Hat tip to Macworld reader Lee.]
The issue, which is addressed on Reddit, is that after updating to 13.3, the Mac restarts, after which when the person tries to log in, a message seems that claims the log-in “failed as a result of an error occurred.” No rationalization of the error is obtainable, and clicking the OK button merely sends the person again to the login display screen.
Replace April 7, midday PT: Apple launched macOS Ventura 13.3.1 and our testing signifies that the replace fixes this downside. Replace to 13.3.1 when you’ve got this problem.
In case you can’t set up the 13.3.1 replace, a workaround defined by Neat_Release_2683 on Reddit, provides a method to get your Mac working. It includes turning off System Integrity Safety whereas in Restoration Mode. I used to be capable of replicate the issue on a 14-inch M1 Professional MacBook Professional with Ventura 13.3 and an account House folder saved to a USB-C flash drive.
I used the steps beneath to repair it.
Workaround to macOS Ventura 13.3 exterior House folder bug
In case your person account’s House folder is saved to an exterior drive, and it’s the solely account with admin rights, you may strive utilizing the workaround beneath. In case your Mac has one other admin account on it with the House folder saved to the Mac’s inside drive, there may be one other workaround you should use.
- Time to finish: 5 minutes
- Instruments required: macos Ventura 13.3
Boot into Restoration Mode
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On M-series Macs, maintain down the facility button and proceed to carry till the display screen says, “Loading startup choices.”
On Intel Macs, maintain down the Command and R keys.
Choose the Possibility icon when it seems and click on Proceed.
The macOS Restoration display screen ought to seem with person login icons. Choose an account that has admin rights, then click on Subsequent. Enter the password for the account.
Go to the Terminal
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You’re now in Restoration Mode. Ignore the principle window and click on the Utilities menu. Choose Terminal. In case you’re not accustomed to utilizing the Terminal, it’s okay. The Terminal is the command-line interface for the Mac, and also you’ll enter a straightforward command.
Flip off SIP
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A Terminal window seems, with a immediate that claims one thing like, -bash-3.2# after which a cursor.
Kind csrutil disable after which press the Return key.
That command turns off System Integrity Safety, and for those who’ve by no means turned it off earlier than, a warning will seem. Kind y to proceed.
Enter your username after which your password, It could appear like your Mac is doing nothing however wait a bit. A message telling you to restart your Mac will seem when the adjustments are carried out.
Restart, login, examine iCloud, re-enable SIP
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Now restart your Mac ( > Restart). You need to have the ability to log into your account.
Go to System Settings and examine your iCloud settings to ensure all the pieces is enabled.
Now you may re-enable SIP by repeating steps 1 via 4, however on the Terminal in step 2, enter the command csrutil allow as a substitute. Nevertheless, Macworld reader Andy within the U.Ok. wrote to us to say that SIP needed to keep disabled for them with the intention to get iCloud to work correctly throughout “all related apps.” So you could wish to maintain it off till Apple points a repair
Workaround when you’ve got a number of admin accounts
You possibly can strive the next workaround for the person account with the House folder on an exterior drive. However it’s worthwhile to have one other account with admin rights on the Mac that additionally has its House folder on the inside Mac storage. Additionally, Macworld reader Scott knowledgeable us that the strategy beneath may match solely with MacBooks; it wasn’t out there to him on his M1 Mac mini. Apple’s assist doc about this SIP function addresses solely “Mac laptop computer[s] with Apple silicon.”
- Log into the admin account that has its House folder saved to inside storage.
- Go to System Settings > Privateness & Safety.
- In the principle part of the window, scroll all the way down to the “Permit equipment to attach” part. Click on the pop-up to the proper and choose At all times.
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- MacOS requires a username and password to change this setting. Enter the data and click on Modify Settings.
- Sign off, and it is best to have the ability to log into the account that has its House folder on exterior storage.
What’s inflicting the issue?
Primarily based on my hands-on expertise (and never a deep tech dive into working code), the issue appears to be associated to a function inside macOS’s System Integrity Safety, known as SIP. One of many options of SIP is that it will possibly provide you with a warning at any time when an adjunct (comparable to an exterior storage machine) is related to your Mac.
With Ventura 13.3, this alert appears to hinder the flexibility to log in, making a Catch-22 state of affairs. As a result of the exterior drive has but to be authorized by the person, the Mac gained’t entry the drive and log in can’t be completed. However for those who can’t log in, you may’t approve the drive. If SIP is turned off, then the alerts gained’t seem and the exterior drive can join.
Why would anybody save a House folder to an exterior drive within the first place? Largely it’s as a result of the Mac’s inside storage is working out. The House folder saves a variety of person data, comparable to app libraries and your recordsdata. It’s attainable to save lots of particular person elements of the House folder to an exterior drive as a substitute of the entire House folder–for instance, on a 2013 Mac Professional with a 512GB SSD that I take advantage of at house, I save my iMovie, Pictures, and Music libraries to a 5TB exterior drive. However some individuals might not wish to trouble with particular person elements and easily place the entire House folder on an exterior drive.
Apple has been contacted about this problem however has not but responded to our inquiry. It’s unclear if this problem is addressed within the macOS Ventura 13.4 beta that’s at present within the works. We’ll replace this text with any additional developments.
