Person evaluations in January confirmed buyer satisfaction for the iPhone 15 Professional continues to be considerably decrease than for different fashions within the iPhone 15 household, in line with PerfectRec.
The personalised product suggestion web site first observed this pattern in its preliminary report on iPhone 15 Satisfaction revealed final October. PerfectRec doesn’t that it’s price noting that it’s uncommon for the Professional mannequin to have decrease satisfaction scores than the bottom mannequin iPhone. Traditionally, Apple’s Professional mannequin, which comes full of the most recent new options and greatest digicam, have loved increased buyer satisfaction than the bottom mannequin. With the iPhone 15 household that reversed for the primary time.
In keeping with PerfectRec, initially, Apple confronted quite a lot of complaints about overheating points with the iPhone 15 Professional. In October, 2023, 15% of all unfavorable evaluations talked about overheating points. By January, that had fallen to only 1%. Regardless of the actual fact Apple appears to have addressed the overheating.
PerfectRec says listed here are among the themes from unfavorable iPhone 15 Professional evaluations left over the past 30 days.
- Complaints about poor battery life.
- Disappointment with the small, incremental upgrades from the 14 Professional and earlier fashions.
- Complaints in regards to the bodily design, together with digicam lens protrusion making it arduous to put the telephone flat.
PerfectRec’s preliminary research of iPhone 15 satisfaction from October, 2023 discovered that the 15 Professional had the bottom buyer satisfaction of any premium iPhone ever. Since then, the proportion of shoppers score the iPhone 15 Professional 5-stars has decreased from 72% to 68%.
PerfectRec says the iPhone 15 Professional wasn’t the one mannequin that noticed decrease buyer satisfaction in January. The % of purchasers leaving 5 star evaluations declined for all iPhone fashions from December. The biggest month-to-month lower was for the iPhone 15 Plus, which is usually the best-reviewed mannequin of this era. The month-to-month decline in satisfaction was statistically important (p < 0.05 utilizing a proportions take a look at) for all iPhone 15 fashions.
